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How qq88asi Handles Your Personal Data

We collect only what we need to run your account and process your payments via DANA, OVO, or GoPay — nothing more.

Account data kept secureWallet data used for payments onlyYour right to request data removalIndonesia-accessible support for privacy queriesNo data sold to third parties
qq88asi How qq88asi Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about your data — whether it is a correction request, a deletion request, or a question about how your DANA or OVO payment details are stored — our support team can help. We aim to respond to all privacy-related queries within a reasonable timeframe. Reach us through any of the channels below.

Live Chat Open the live chat icon from your account dashboard. Available for privacy queries including data access and wallet-linked account questions.
Email Support Send your data request or privacy concern to our support email. Include your registered account name and the payment method you use for faster handling.
Account Help Page Log in and navigate to Account Settings, then select Privacy and Data. You can submit a formal data request directly from there without contacting support.
HOW WE PROTECT DATA

Data Handling, Cookies, Security and Retention

We keep your data only as long as your account is active or as required for financial record-keeping. Once an account is closed and the retention period has passed, personal data is deleted from our active systems. Your payment credentials for DANA, OVO, and GoPay are never stored in plain text — transactions route through the payment processor directly.

Data Retention

We hold account and transaction data for as long as your account is open, plus any period required for financial compliance. Closed accounts are purged after the retention window.

Cookie Management

We use session cookies to keep you logged in and preference cookies to remember your settings. You can clear or block cookies in your browser; some features may not work without them.

Account Security

Your account uses an OTP verification step on login from new devices. SSL encryption covers all data in transit, including payment requests via DANA, OVO, and GoPay.

Who to Contact for Changes

To update, correct or request deletion of your data, contact us via live chat or support email with your account ID and the change you need. We confirm receipt in writing.

Common Questions About Your Privacy

Real questions about how your account data, wallet details, and session information are handled — answered clearly, without the legal run-around.

We collect your name, email or phone number, and the payment method you register — such as DANA, OVO, or GoPay. Device and session data are collected automatically when you access the platform.

Wallet data is used only to process deposits and withdrawals. We pass the minimum required details to the payment processor; we do not store your full wallet credentials or share them with unrelated parties.

Yes. Contact us via live chat or the support email with your account ID. We will confirm your identity and provide a summary of the personal data we hold on your account.

Submit a deletion request through Account Settings under Privacy and Data, or contact support directly. After identity verification, we will remove your data once the required retention period has passed.

We keep financial and account records for the period required for compliance purposes. Once that window closes, personal data is deleted from our active systems. We do not retain data indefinitely.

We do not sell your data. We share only the minimum necessary with payment processors like DANA, OVO, and GoPay, and with fraud-screening services, strictly to complete transactions and protect your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.