Reference

The Rules That Govern Your qq88asi Account

These legal terms set out the conditions under which qq88asi operates and under which you hold an account with us.

Account TermsDANA, OVO, GoPay PolicyData Handling RulesEligibility ConditionsContact Rights
qq88asi The Rules That Govern Your qq88asi Account
LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about your rights under these terms, need to dispute an account decision or want to request a copy of the data we hold on you, our support team handles all legal correspondence directly. Reach us through any of the channels below — include your registered account email and the wallet type you use (DANA, OVO or GoPay) so we can locate your record quickly.

Team online

Live Chat

Open the chat widget from any page on qq88asi. A support agent will respond and can escalate legal or account queries to the relevant team.

Email Support

Send your legal or policy query to our support email. Include your account ID, your registered wallet type and a clear description of the issue you are raising.

Account Help Centre

Log in to your account and navigate to Help to submit a formal query. This path creates a ticket record, which is useful if your issue requires written follow-up.

HOW WE HANDLE THIS

Data, Security and Your Account Rights

We handle account data with a clear purpose: to operate your account, process wallet transactions and respond to support requests. We do not sell your personal information to third parties. Data retention follows a defined schedule — account records are kept for as long as your account is active and for a period afterward as required by applicable law. You can request a summary of what we hold at any time by contacting support.

Cookie Policy

We use session and preference cookies to keep your account logged in and to remember your language and wallet settings. You can manage cookie preferences in your browser settings at any time.

Account Security

Your account is protected by password authentication and an OTP verification step on login. We recommend you never share your PIN or OTP with anyone, including anyone claiming to be qq88asi support.

Data Retention

We retain transaction records — including DANA, OVO and GoPay deposits and withdrawals — for the period required under applicable law. Closed accounts are not deleted immediately; records are archived under our retention schedule.

Requesting Changes

To correct inaccurate account data or request deletion where permitted by law, contact support in writing with your account ID. We aim to respond to all data requests within a reasonable timeframe.

Common Questions About Our Terms and Policies

These are the questions we receive most often about how our legal terms apply to accounts, wallet use and data rights in Indonesia. If your question is not answered here, reach our support team via live chat or email.

Yes. When you fund your account via DANA, OVO or GoPay, qq88asi terms apply to the account side of the transaction and the wallet provider's own terms apply to the wallet side. Both sets of terms are active at the same time.

We publish the updated version on this page and it becomes the active version immediately. Continuing to use your account after an update means you accept the revised terms. We recommend checking this page periodically.

Yes. Contact our support team in writing with your account ID and the nature of your request. We will respond within a reasonable timeframe and provide the data we hold in a readable format where permitted by law.

We may suspend or close an account if submitted information is found to be false, if activity breaches these terms, or if access from your region is no longer permitted under local law. You can appeal any account decision by contacting support.

We do not sell your personal data. We may share information with payment processors — such as those handling DANA, OVO or GoPay transactions — strictly to complete your requested wallet operation and for no other purpose.

Transaction records, including wallet deposits and withdrawals, are retained for the period required under applicable law after account closure. After that retention period ends, records are removed from active systems.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.